SMAX administration for Suite Administrators

Lesson 1: Course Overview

• Introduce the course overview, agenda, and logistics
• List the available SMAX courses
• Launch the Digital Learning course
• Access the lab environment

Lesson 2: Mail Server Configuration

• Explain the administrative tasks
• Explore the suite administration application
• Explain back office
• Explain the mail server
• Explain about SMTP and EWS
• Configure an email service

Lesson 3: Customer, Account, and User Management

• Access the customer, account, and user area in the back officer portal
• Create a new customer
• Create and manage a new account
• Add users to the account with the required features and settings

Lesson 4: License Management

• Access the license and license pool area in the back office portal
• Creating a trial license
• Create a license pool and add it to the license

Lesson 5: Tenant Administration

• Navigate the tenant management area
• Explain different types of tenants – Production, DEV, Internal, Trial
• Create a tenant
• Assign a license to the tenant
• Deploy the tenant
• Export a tenant
• Import a tenant
• Clone a tenant
• Explain about the multi-tenant environment

Lesson 6: Configuration Management

• Access the Configuration area
• Explain about Single sign-on
• View the Lightweight Direct Access Protocol (LDAP) settings for configuration management system
• Manage smart analytics at the suite level
• Explain IDOL (Intelligent Data Operating Layer)
• Set intervals for IDOL bases search
• Define license expiration notifications duration